Member updates

Bridgit Care, a social enterprise supporting unpaid carers across the UK, is providing services to help the approximately 5.7 million unpaid carers in the country who take care of their friends, family, and neighbours.   Due to the large number of carers and limited government resources, it is difficult for healthcare and social care teams to provide the level of support they would like to offer this community. Bridgit works in partnership with the NHS, Local Authorities, and Carer Charities to address this challenge. Their services identify carers, link them to appropriate support, and help them access the assistance they need. Bridgit use technology to scale up the support that can be provided. Designed by carers and care experts, Bridgit’s resources are specifically tailored to the busy and often stressful lives of people who regularly care for others. The platform is user-friendly with simple navigation and a clean layout, ensuring comfortable exploration even for those with limited digital skills. Bridgit’s Online Self-help tool designed to be inclusive and free to use, for any carer in the UK, and have already supported carers from every UK town and city.   This tool allows carers to explore wellbeing, employment, finance, and care advice, as well as events, local and national support services, and training opportunities.  This free support now also includes the ability to have a Whatsapp chat via the new virtual Carer Coach Ask Bridgit, the first of its kind to use Chat GPT to support social care. Announcement It’s Carers Week, and Bridgit Care are proud to announce that they have received an Inclusive Innovation award from Innovate UK.  With the funding from this award the team have worked with Dorset Council to develop a new interactive, and inclusive online service that allows carers to easily complete a carers assessment and submit it to their local authority.  In May 2023, Carers UK issued a report highlighting the importance of access to carers assessments and the importance of providing an online option.  Local Authorities have a statutory requirement to support carers to complete an assessment to understand the needs of their carers, providing them with extra support that they are entitled to.  Due to increased pressures in Social Care many regions are struggling to process carers assessments as quickly as they would like. Cllr Jane Somper, Cabinet member for Adult Social Care, Health and Housing, said: “Bridgit is an exciting and important step for the council to encourage more people who care for others to access the free support they are entitled to. To have shaped Bridgit with local expert input has been excellent and I encourage anyone who is or thinks they may be a carer, to explore Bridgit for themselves.” Since the solution went live in May 2023, carers and professionals in Dorset have also been positive about the new service.  A carer for their mum & sister said “So far I’ve learned about so much out there I had no idea about. Absolutely invaluable. Thank you so much.”  Darren Crombie, founder of Bridgit, said: “Getting help for carers who do an invaluable but often unseen job, unpaid, is at the centre of everything we do. Working with carers and care professionals in Dorset has been a great experience for us and I hope this truly local online tool encourages people to come forward and sign up as a carer to get all the support that is available. Bridgit Care are in discussion with a number of Local Authorities to provide this service within their regions.  If you are a Local Authority of Carer Charity and would like additional information on the new service or Bridgit’s broader support, you can book a meeting here to find out more.

As the UK celebrates National Refugee Week (19-25 June), the Ideas Into Action partnership supporting entrepreneurial refugees will showcase ventures from 13 new social business leaders on Thursday 22 June in London’s Museum of the Home. Ideas Into Action is a partnership between Result Community Interest Company (CIC), Social Enterprise UK (SEUK) and The Entrepreneurial Refugee Network (TERN) that supports refugees to develop their own social businesses or non-profit organisations. Participants are assisted with bespoke social business support and fundraising for their new social venture, while benefitting from one-to-one coaching and group workshops that help build the confidence and communication skills needed to run a successful business. With each entrepreneur on the programme having lived experience of the social issue they are addressing, Ideas Into Action is creating a generation of social businesses led by leaders from the communities they serve. Since launching in 2021, Ideas Into Action has worked with 30 refugee social entrepreneurs – and is due to reach 60 by the end of next year, thanks to a national recruitment campaign. Last year saw ten entrepreneurial refugees graduate from the programme, and this year 13 more founders will present their social ventures to potential investors, supporters and partners at the Ideas Into Action Demo Day on 22 June. Yusuf Ciftci, founder of Experts by Experience Employment Initiative who completed the Ideas Into Action programme last year, said: “I've had an absolute boost in my confidence with the crowd-funder campaign I launched with the amazing help of Ideas into Action. Thanks to quality advice and business support, I was able to raise seed funding to kick-start my non-profit, which is now a 60-organisation-wide network working towards improving refugee employment.” Jane Cordell and Hormoz Ahmadzadeh, Directors at Result CIC, said: “National Refugee Week is the perfect time to celebrate these entrepreneurs who have been refugees, but of course our work does not stop this week and we look forward to supporting even more people with this nationwide specialist programme. They will gain not only greater confidence in their ideas for starting or developing their own organisations, but also practical tools and crowdfunding to get started. The members of each group will be encouraged to support each other and, after finishing the programme, pass on their ideas to the next group. In this way we expect brilliant new organisations to start up plus a stronger community between its leaders.” Elaine Crehan, Head of Membership at Social Enterprise UK, said: “We’re delighted to be part of this vital programme to support refugees building their own social enterprises. From creating job opportunities to breaking down stigma and prejudice, the social enterprise sector has long been a space where refugees can find a sense of community and belonging. It’s wonderful to see this programme helping refugees to set up social enterprises, using their own ideas and experiences to create thriving businesses that do great things for people and planet. It’s a pleasure to welcome all the participants into our network, where they can grow even stronger together.” Fred Kastner, Director of Social Innovation at TERN, said: “Ideas into Action is an opportunity for our community members to show how they use their passion, ingenuity and hard work to help communities in the UK and beyond. Their lived experience and deep community connections enable them to create solutions that fulfil the needs of members of society who are often overlooked and unheard. We have thoroughly enjoyed our partnership with Result CIC and SEUK to build a thriving community of Ideas into Action graduates/alumni who can partner up, amplify each other’s missions, and guide the next generation of refugee social entrepreneurs for years to come.” The Ideas Into Action partnership that brings Result CIC together with SEUK and TERN is made possible by support from The National Lottery Community Fund, which awarded vital funding of £180,000 to the programme in 2021. John Mothersole, Chair of England Committee at The National Lottery Community Fund, said: “We are delighted to be supporting this scheme, helping to boost skills and employment prospects for refugees so they can lead fulfilled lives while settling into and contributing to life in the UK. It is thanks to National Lottery players that we are able to fund this impactful work that will result in improved opportunities for local economies and communities, enabling them to prosper and thrive.” Find out more at www.notion.so/tern/Ideas-Into-Action-2023. To attend the showcase event, register at www.ideas-into-action-demo-day-23.eventbrite.co.uk. If you’re interested in becoming a partner or funder on the project, email info@resultcic.com or call 07516 518194. ENDS About Ideas Into Action Ideas into Action is a partnership between Result CIC, The Entrepreneurial Refugee Network (TERN) and Social Enterprise UK (SEUK). The programme supports refugees to create and launch new social products and services for communities in the UK and beyond. Vital funding of £180,000 was awarded to the programme in 2021 by The National Lottery Community Fund. So far, the programme has worked with 23 refugee social entrepreneurs, and is due to reach 60 by the end of next year. Find out more at www.notion.so/tern/Ideas-Into-Action-2023.

Charity Bank, the loans and savings bank for social good, has announced its annual results for the year ended December 2022. The bank achieved a record financial result, with a significant profit of £2.7m. Charity Bank will reinvest 100% of its 2022 profit to further its mission and extend its reach to underfunded charities and social enterprises. In 2022, Charity Bank also disbursed a record £53.9m in new loans, supporting UK charities and social enterprises. The bank expects to significantly increase the range and diversity of organisations supported in 2023, and will set specific targets for reaching ethnically diverse enterprises and other groups that have experienced exclusion from social investment. “Our strong financial performance will enable us to expand our lending activities, which will help us to make an even greater social impact,” said Ed Siegel, Chief Executive of Charity Bank. “During the cost of living crisis we have remained a reliable source of support for charities and social enterprises. By providing loans, Charity Bank helps these organisations to improve their financial position, expand their services, and better serve their communities.” The results of Charity Bank's 2023 borrower survey highlight the transformative effects of their loans and support on borrowers [1]: 71% of respondents reported an increased number of services 89% noted an improved quality of service or facilities 68% said their Charity Bank loan allowed their projects to go ahead 61% experienced a growth in income 40% reduced their operational costs 33% acknowledged that the bank's support helped them stay afloat Moreover, in 2022, 60% of Charity Bank's lending was directed towards organisations operating in the most underfunded and underserved areas of the UK [2]. The bank also supports initiatives combating climate change and assists organisations in reducing their carbon footprint. According to the borrower survey, 21% of respondents reported direct environmental benefits from the projects supported with a Charity Bank loan, with an additional 21% experiencing indirect environmental benefits. Charity Bank's revised strategy for 2023-2027 focuses on amplifying its impact and reaching underserved communities. If focuses on organisations serving those with the greatest needs, targets economically deprived communities, extends outreach to systematically underfunded groups, prioritises lending intentionally for complex housing needs, and building a "green lending" portfolio. “We are committed to being the lender of choice for UK impact-driven organisations,” said Ed Siegel. “We believe that we can make a real difference in the lives of people and communities across the UK, and we are excited to continue our work in 2023 and beyond.” The full annual results can be found on the Charity Bank website: www.CharityBank.org/2022annualresults [1] The borrower survey was offered to 195 of our current and recently repaid borrowers, with 137 completing the survey (a 71% response rate). The results are as self-reported by our borrowers. [2] Using the indices of multiple deprivation published for England, Northern Ireland, Scotland, and Wales to identify the areas of social need. These indices rank each small area or neighbourhood from most to least deprived in each country, and separate them into 10 equal groups called ‘deprivation deciles’. The most deprived areas have a high proportion of people on very low incomes, higher number of people dying prematurely and more people having trouble finding an affordable home. 60% of our lending in 2022 was to the four most ‘deprived deciles’ of the UK.

Leading events crew supplier and flagship social enterprise Connection Crew CIC have launched a major advertising campaign. As a London Living Wage Employer, the company aims to help break the minimum wage ceiling, raise awareness, and recruit new crew as it prepares for further expansion following a 132 per cent revenue increase last year.  The campaign is being delivered by global advertising agency TBWA\London, through a digital billboard, and referral marketing campaign that involves Connection Crew’s existing staff identifying potential recruits. The campaign will be seen across dozens of sites throughout London.   The advertising campaign highlights opportunities to work in exciting jobs in crewing at major exhibitions, festivals, concerts, and other events, as well as construction, sport, television and film locations. To drive job applications, Connection Crew team members are being challenged to find ambitious gig economy workers including delivery drivers, baristas, security, bar and catering staff, and students, and present them with a card with links to a job application form.  "We’ve grown significantly in the last two years while maintaining our high standards and providing employment opportunities for those that need it most. Now we need to support another phase of expansion," says Warren Rogers, Connection Crew Director. "Part of the measurement of our success is that we demonstrate that social enterprises can be highly successful as commercial operators, competing against other major companies. Our aim is to continue breaking new ground both as a crewing company, and as a social enterprise."   The success of Connection Crew as a supplier of trained crew for major events such as the Coronation, London Marathon, Ideal Home Show, Clerkenwell Design Week, Glastonbury-BBC and Creamfields, is evidence of how a social enterprise can outcompete traditional business model rivals. It provided crew for more than 3,600 events in 2022. Long standing clients include  BAFTA, Underbelly, Media 10 and Wates Group. The organisation’s premium level service ethos and reliability has enabled it to establish a unique position as a crew provider within the events, television, film and construction industries, where reliable staff are needed for an array of manual handling and technical work.   "Imagine if every event in London and beyond helped to make a positive impact on people within their community, it would make a big difference to society." says Leasa Slater, Connection Crew Resources Manager.  "A huge strength of Connection Crew is the amount of impact we make socially, culturally, and environmentally." In parallel with its commercial success, Connection Crew has recently hit the significant milestone of providing more than 200,000 hours of employment to those that have experienced, or been at risk of, homelessness, or who traditionally face barriers to employment. Currently, 20 per cent of their crew have faced one or more of these barriers.  It’s employment opportunities and a supportive environment helps foster a strong work ethic, willingness to learn and a robust team dynamic. These attributes are reflected in the organisation’s award-winning reputation within the business sectors it operates in, and high repeat business rates.  A major part the organisation’s success, both commercially and socially, is its Academy, that provides a hands-on three-day employment preparation programme. Graduates are guaranteed an interview, and a 12-week mentoring scheme in which Academy graduates are provided with an experienced crew member as mentor, who is a trained volunteer for the role. For 18 years, Connection Crew has worked on some of the biggest and most prestigious events in London and the UK. Their ambition is to expand their reach and grow their impact on a national scale.

GLL – the UK’s largest provider of public leisure facilities – has taken an important next step towards powering its facilities with renewable energy with the announcement of its first ‘Green Gym’. Charlton Lido and Lifestyle Club in South East London boasts a 350 m2  gym with over 40 pieces of equipment, many of which are “Self-Powered” .  Since installing a brand new 38 kW solar array on the roof, the power generated now has sufficient capacity to operate the gym by renewable energy for the first time. The forward thinking charitable social enterprise – which missed out on Government energy support afforded to Cultural institutions like libraries and museums – has made the investment from its own capital reserves as part of its journey towards a carbon zero future.  The new panels at Charlton Gym will generate 35,000kWh of renewable power and save 7 tonnes of CO2 per annum. At the same time, the company has invested in a solar panel array at Middlegate House – its Royal Arsenal Riverside HQ – which is providing the power needs of its Customer Service Centre, again for the very first time. GLL’s solar installation for the Customer Service Centre also allows for surplus energy to be stored in batteries for rainy day use – a boon in Britain’s fickle climate. The investment comes on the back of a multi-year journey to make the business – which operates nearly 400 facilities across Belfast, Cardiff and England - more sustainable,  reducing waste, CO2 and energy consumption under its “Respecting the Planet” Corporate Value.  GLL is also working closely with its partners to invest in the environment for the future. Chris Hebblewhite, GLL’s National Director of Standards & Compliance said: “This is fantastic news for GLL, taking our sustainability journey towards zero carbon to the next level. “Our customers and staff will benefit too knowing that respecting the planet is an important part of the purposed business they have chosen to be a part of. “Our social enterprise is all about making a difference for communities and the climate crisis is already having an effect on them. Reducing our impact on the environment aligns us with the ambitious goals of our local authority partners and we are very pleased to expect to be able to make further announcements later this year. “GLL has already invested millions of pounds in green technologies over the last few years and these latest investments are another important part of our journey”

The award-winning service for adults with disabilities, Nickel Support, has launched their new shop “Interestingly Different”, which sources and sells a wide range of beautiful products all created, designed and/or packaged by adults with learning disabilities or facing life challenges. Interestingly Different, the gift and homewares store with a difference has re-opened after being transformed in a spectacular renovation. The shop in Carshalton, Sutton,  sells an incredible and varied selection of high quality gifts and homewares. The social enterprise has also relaunched its website, giving shoppers the choice of buying in person or online. All of the products being sold are made by social enterprises supporting marginalised groups across the country. However, as well as providing a unique place for shoppers who want to shop more consciously, Interestingly Different’s core goal is to provide training and employment opportunities for their 100 trainees who all have a learning disability and/or autism, and thus enabling them to lead a purposeful and fulfilled life. Just 4.8% of adults with learning disabilities are in paid employment. Nick Walsh and Elena Nicola set out to change this statistic over 10 years ago when they founded Nickel Support after they had become disillusioned by the learning disability sector as a whole. They felt that people with learning disabilities were being short changed by some of the more traditional services, and that they deserved so much more, including more opportunities for paid employment. Amongst their other strands of support, Nickel Support and Interestingly Different have helped address this lack of opportunities by launching various enterprises, including upcycling furniture and the development of a range of hugely popular jams and chutneys. Nick Walsh, Nickel Support’s Operations Director commented: “The enterprises have been fantastic for harnessing the skills and abilities of the trainees. However, as the enterprises grew it became obvious that there was scope for widening the areas in which trainees could gain skills, as well as to provide more opportunities for paid employment. We put our heads together, successfully secured funding, and set about refurbishing and expanding Interestingly Different.” After various months of hard work, the shop was transformed into the beautiful light and airy space it is now. On February 3rd, 2023, Elliot Coburn MP cut the ribbon alongside a group of trainees and declared the shop open for business. The launch of the physical shop was also an opportunity to announce the count-down to the online store, which went live a few weeks later. Interestingly Different now sources and sells a wide range of products from over 15 other UK based social enterprises, all of whom are working with adults with disabilities or facing life challenges. The shop offers a unique opportunity for the trainees to acquire the vast range of skills required for employment in the retail industry such as fulfilment, customer service, and till work to name a few. The shop also works with corporate clients to help with their gifting needs. Seeing Interestingly Different’s trainees working in the shop - be it behind the till and serving customers, or downstairs packaging up online orders - you can really sense that this is a place where they are valued, and are being equipped with vital skills for the workplace. One trainee commented, “The training has given me the self belief and confidence to work”. There are currently five Interestingly Different trainees in paid employment, a number they hope to increase in the near future as the shop gets busier. Interestingly Different is open Monday - Saturday from 10am to 5pm, and their  website, https://interestinglydifferent.co.uk/ is currently offering a 10% discount off your first order when you sign up to their newsletter. They also work with corporate clients in making gift hampers.  Each and every purchase helps towards the greater goal of an inclusive society where adults with disabilities are able to meet their potential and live a purposeful and fulfilled life. Interestingly Different is part of their parent organisation, Nickel Support. Nickel Support is a pioneering, award winning, not-for-profit community interest company set up in 2012, which works with over 100 adults with learning disabilities and/or autism. Nickel Support is based in Sutton and now work with over 100 adults with learning disabilities across their two branches in Carshalton and Cheam. Nickel Support was a finalist in the 2022 National SME Business Awards as well as in the 2022 Social Enterprise Awards; and has recently been shortlisted for the 2023 Small Awards. For further information or quotes regarding Nickel Support, please contact Nick Walsh, nick.walsh@nickel.org.uk , 020 8669 5567. For further information or quotes regarding Interestingly Different, please contact Ashley Walsh, ashley.walsh@nickel.org.uk , 020 8669 5567. For a press-pack of high resolution images please contact Ashley Walsh as per the above details. Interestingly Different has also written articles for a number of publications. If you would be interested in article provision, please contact hello@interestinglydifferent.co.uk. Interestingly Different & Nickel Support, 15 & 16 The Parade, Benyon Road, Carshalton, Surrey, SM5 3RL www.nickel.org.uk www.interestinglydifferent.co.uk

Date: Thursday 6 July (10.00am – 16.15pm) Location: IET Birmingham, Austin Court After a four-year absence, Plunkett Foundation is running its first face-to-face conference since 2019, bringing members, advisers, and experts together for a one-day networking and knowledge sharing event. Facing the Future Together will take place in July in the heart of Birmingham and promises an exciting, enlightening and inspiring day of key note addresses, expert panels, and interactive workshops, as well as one to one sessions with specialised business advisers. The jam packed schedule will celebrate the growing community business movement and address the priority areas in Plunkett’s five-year strategy, examining how community businesses can: Provide a wider range of services that communities need and value Stimulate the local economy through localised supply chains Boost opportunities for employment, training and volunteering, particularly benefitting those who are most disadvantaged and excluded in today’s society Offset climate change through environmentally-friendly practices Harness digital technologies to enhance business performance Promote diversity and inclusion by creating a safe and welcoming space for all Designed in collaboration with Plunkett Foundation members, the programme includes a mix of sessions to appeal to community businesses of all shapes and sizes; from new groups to well-established and trading businesses, from all corners of the UK, and for all business types. Claire Spendley, Head of Community Business at Plunkett, said: “I’m really excited to be able to bring community businesses together to learn from each other and share experiences, after such a prolonged period of change and challenge, for the first Plunkett conference since 2019. Whilst we understand that the communities we work with are still navigating a challenging operating environment, we know that community businesses up and down the UK are pulling together to make a genuine, positive impact for local people – and we want to share these stories and inspire those involved in community business to see the opportunities they have to make a difference”. Confirmed speakers for the event include representatives from national funders, community sector bodies, partners from the cooperative movement, authors, and campaigners and of course community businesses themselves. Sam Ross, Plunkett Member, Secretary at Farmborough Community Shop and confirmed panellist said: “Plunkett plays an important role in encouraging community businesses to run as thriving, sustainable businesses, to ensure they are competitive, and invest in their people. There is no substitute for coming face-to-face to discuss these issues”  The full details of the event can be accessed via the Plunkett Foundation website, and members are advised to make use of the early bird discounts on tickets, before 30 April 2023. Plunkett is grateful to all the partners, supporters and market place contributors that have made the event possible. If you’re organisation is interested in sponsoring the event please get in touch with Sarah Benn, Memberships & Training Manager -sarah.benn@plunkett.co.uk For more information about the conference or to discuss any of the content on offer please contact the Plunkett Membership team via membership@plunkett.co.uk For media information and images contact Becky Mew, Communications Manager, Plunkett Foundation. Becky.mew@plunkett.co.uk Notes to editors The full conference programme, including confirmed speakers found here https://plunkett.co.uk/facing-the-future-together/ Who is the Plunkett Foundation? Plunkett Foundation is a national charity with a vision for resilient, thriving and inclusive rural communities. To achieve this, we support people in rural areas to set up and run a wide range of businesses which are genuinely owned by local communities, whereby members have equal and democratic control. We represent community businesses in rural and urban areas throughout the UK, from shops and pubs through to woodlands, farms and fisheries. Through our support for community businesses, we have a specific mission to create innovative, impactful and inclusive spaces. We achieve this by helping community businesses to: Provide a wider range of services and amenities that communities value and need Stimulate the local economy through localised supply chains Boost opportunities for employment, training and volunteering Benefit people who are most disadvantaged and excluded in today’s society Offset climate change through delivery of environmentally sustainable initiatives Harness digital technologies to enhance business performance Promote equality, diversity and inclusion by creating safe and welcoming spaces for all. Plunkett represents nearly 750 community businesses throughout the UK. In practical terms, Plunkett raises awareness of the community business model UK-wide and provides business support and training to help these businesses start-up and go on to thrive. As a membership organisation, we also seek to represent the interests of rural community businesses. What is a community business? Any type of business that trades for community benefit and which is democratically owned and controlled by the local community. The growing community business movement: There are nearly 750 community-owned businesses in the UK, including 164 community pubs, 413 community shops, 59, land-based businesses plus an interesting mix of bakeries, bookshops, distillery's, woodlands and farms. The long-term survival rates for community business is very high at 96% (Compared to 44% for SME from the Office of National Statistics)

A multi-award winning social enterprise aiming to eradicate period poverty is celebrating after donating 30 million products to vulnerable people. The team at Musselburgh-based Hey Girls reached the major milestone this month after just five years of trading. The multi-award-winning social enterprise operates on a “buy one, donate one” model – meaning a box of period products is donated to community partners like foodbanks, homeless shelters and women’s refuges for everyone purchased. Celia Hodson founded the business with her daughters Kate and Bec after the family personally experienced the hardships of period poverty. Speaking after reaching the milestone, she said the business will not slow down while people continue to endure similar experiences. She said: “All of us are absolutely thrilled to reach such a major milestone. “In five years we have helped reshape the attitude towards periods in the UK and played our role in breaking the taboo. “But our work is far from over. The cost of living crisis has seen more people fall into period poverty and they need our help. “We are incredibly thankful to all our valued customers and supporters for helping us reach 30 million donations – but we won’t be celebrating for long. Now is the time for action.” One in 10 people in the UK are affected by period poverty, a situation that has worsened with the economic crisis. Customers typically include businesses looking to improve period dignity in the workplace, as well as local councils, universities and schools. Their purchases are matched with a donation to Hey Girls’ network of more than 250 community partners – a number continuing to grow. Away from selling products, the Hey Girls team also work hard to put pressure on governments and local authorities to bring forward positive change. Celia added: “So much has changed since we first started – and the passing of the Period Products Act in Scotland is proof that a fairer world is possible. “That historic day is one that will stay with us forever, but now is the time for the rest of the country to follow suit and achieve period equality once and for all.” Visit Hey Girls page on the Social Enterprise Directory