Member updates

City Health Care Partnership’s (CHCP) annual patient and colleague surveys show a clear link between happy staff and happy patients. 76% of colleagues completed the survey on what it’s like to work at CHCP, a local NHS organisation providing community health and care services in Hull, the East Riding and Merseyside. 91% said they would recommend CHCP to friends and family who needed care or treatment. This is reflected in the annual patient survey, which asked 2,422 people about the service they’d received from CHCP last year. 93% said they were satisfied with their overall experience but even more striking was the 98% of patients who said they were treated with care and respect by their health professional; 96% said they were happy with the amount of time their clinician spent with them. Andrew Burnell, group chief executive at CHCP, says these results show that when people feel valued and appreciated, they pass this on to their patients: “As a registered nurse myself, I know what it’s like to work in our services and I know that feeling that you’re doing the best you can for your patients is crucial to a positive experience of work. “The health and wellbeing of all our colleagues is vitally important; in the survey they mention the positive work culture, job satisfaction and the feeling of being valued as reasons for 81% of them recommending CHCP as a place to work. “And our patients reap the benefits of this. They talk about the friendliness, professionalism and efficiency of the people looking after them and that our staff are caring and supportive. “But there is always room for improvement and we are looking at the areas where we need to do better for colleagues and patients. We are working on reducing waiting times and making it easier to get an appointment. “One of our patients said, ‘You can’t improve on excellent’ but I want us to try! We are delighted with these results, but we can always do better.”

Minister for Climate, Kerry McCarthy, visited Low Carbon Hub last month in her first ministerial visit, to learn more about community energy and the innovation work we’re doing at the grid edge to drive the transition to Net Zero. Low Carbon Hub welcomed a delegation from the Department for Energy Security and Net Zero including Kerry McCarthy, Minister for Climate, Katherine Wright, Deputy Director, Local Net Zero Strategy Directorate and Anca Mihalache, Head of Smart Energy Policy. The visit kicked off with a roundtable discussion highlighting the role that community energy is already playing in the transition to net-zero, and the impact that policy changes to support greater community ownership and enable local energy trading could achieve. The Minister also took time to take in a tour of Osney Lock Hydro and a local business, the Vishuddah Yoga Centre. Both participated in Osney Supercharge trial, part of the £40 million Innovate UK funded Project LEO (Local Energy Oxfordshire.) Minister for Climate Kerry McCarthy said: "Tackling climate change is a shared challenge that can start at home. In my first visit as Climate Minister to Osney Hydro Lock and the Low Carbon Hub, I’ve seen first-hand the hugely important role local communities are playing in our mission for clean power – with investment funnelled straight back into innovative energy projects. As we accelerate towards net zero, we want to see more of this. That’s why through Great British Energy we will create the Local Power Plan, so that local authorities and communities are empowered to support cleaner and more secure homegrown energy for their towns and villages." Dr Barbara Hammond, CEO of Low Carbon Hub said: "Low Carbon Hub was pleased and proud to host the Minister’s first visit in her new role and to share with her some of the pioneering and inspiring work communities are doing in Oxfordshire. We are tremendously excited by the potential of the Local Power Plan to make sure the transition happens in a way that can truly involve, and benefit, everyone." Osney Supercharge set out to understand how better collaboration around the way we use, store and generate electricity can sit at the heart of a smart, low carbon, locally balanced energy system that creates opportunities and benefits people in an equitable and fair way. The tour brings to life the challenges and opportunities that arise in the transition to a net zero. It’s available to experience digitally here. During the roundtable discussion the Low Carbon Hub team were joined by Malcolm McCulloch (University of Oxford), Eleanor Watts (Rose Hill & Iffley Low Carbon), Cllr Anna Railton from Oxford City Council and Cllr Pete Sudbury from Oxfordshire County Council, who were able to bring their perspectives to the table. Our CEO Barbara Hammond chaired the discussion with topics ranging from the importance of ‘grid edge co-ordination’ to bridging the gap between strategic local area energy planning and delivery on the ground and need for social justice. As Eleanor stressed, we must make sure we bring everyone along on the transition to net zero. A takeaway we can all get on board with. About Low Carbon Hub Low Carbon Hub is a social enterprise that’s out to prove we can meet our energy needs in a way that’s good for people and good for the planet. Our work includes developing community-owned renewable energy projects in Oxfordshire, enabling homes and businesses to reduce their energy demand, and innovative energy trials accelerating the transition to net zero energy system. Because we are run for the benefit of the community, we use all of our profits to fund community-led action on climate change. Find out more: lowcarbonhub.org

Charitable Social Enterprise Leisure and Cultural Services provider GLL has committed to become Carbon Neutral by 2050 with an ambition to achieve this earlier in response to feedback from customers and staff, and partners. Following the launch of GLL’s new Sustainability Strategy that sets out the leisure trust’s longer-term ambitions and targeted actions between 2023 to 2027,  staff training on business sustainably was made a priority for the in-house management development programme during 2023/2024. 'Respecting the Planet' is one of GLL’s 6 Core Values underpinning its 5 Year Corporate Plan. Now, following a review of skills gaps with managers at the UK’s largest operator of public pools (and plant rooms), GLL has designed the ‘Managing Your Business Sustainably’ module. The practical training was designed and piloted by GLL’s in-house experts Chris Hebblewhite (Director of Standards and Compliance) and who has previously advised on  pool operations for both London 2012 and Rio 2016 Olympics, Jeremy Gould (National Sustainability Manager) and Lee Franklin (National Facilities Manager). In recognition of the importance of this topic, The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) will now endorse 10 CIMSPA points to those that complete this module from September 2024. Comprising of online learning, a practical workshop and classroom work, the one-day module covers all aspects of efficient pool plant operation and housekeeping. General Managers and Partnership Managers stand to benefit most from the training as GLL underpins and strengthens is commitment to sustainability throughout its business which employs 11,000 people and creates in excess of £440m in social value each year. 50 Managers have been trained across three pilots at Rivermead Leisure Centre in Reading, Britannia Leisure Centre in Hackney and The Sands Leisure Centre in Carlisle. Chris Hebblewhite, Director of Standards and Compliance, GLL said: “Sustainability is embedded in GLL’s DNA. We must do all we can to reduce carbon emissions and energy consumption for the benefit of the communities we serve. “Training our people to both ‘talk the talk’ and ‘walk the walk’ is hugely important to us. We are determined to make a real difference and we can already see the results coming through in real terms in our Carbon emissions. “So I’m delighted that 100% of learners felt their knowledge of sustainability issues has improved as a result of this highly practical training intervention.” GLL aims for all General Managers to attend this training over the next 12 months. Clare Dunn, Associate Director of Business Engagement at CIMSPA said: "It's fantastic to see that GLL has pledged to become carbon neutral, with a powerful declaration of their commitment through their CPD module. Sustainability is such a vital topic - becoming more sustainably aware is everyone's responsibility and it’s one that as a sector we need to be leading on. It's great that GLL are instilling this knowledge into their workforce in order to benefit their current communities and future generations." For further information on sustainability training or other modules that form part of the management development programme, please contact  LearningandDevelopment@gll.org

Speakers from across the world are joining together for a virtual event focused on an often-hidden form of domestic abuse. It is the third time social enterprise PEGS have hosted an annual conference, with some speakers returning to share updates on their work and research – as well as new speakers being added to the line-up. The Child to Parent Abuse International Conference aims to highlight the efforts to support families affected by this type of abuse – thought to impact up to 10% of households – as well as raise awareness of best practice and policies. Attendees will have the chance to hear from esteemed speakers such as Richard Robinson, Chief Executive of Hourglass – a charity which works to end abuse towards older people in the UK; His Honour Judge James Burbidge KC; researcher and consultant Amanda Warburton-Wynn; and Jeremy Todd, Chief Executive of Family Lives – which provides early intervention and crisis support to families who are struggling. Michelle John, PEGS Founder, said: “We are delighted to once again be hosting a conference which brings together professionals from across the public, voluntary and private sectors as well as academics and researchers to discuss Child to Parent Abuse. “It’s only by sharing our knowledge, highlighting best practice, and understanding the reality facing so many families here in the UK and all around that world that we can collectively work to support those families effectively, understand why and when CPA happens, and ultimately to reduce the instances of it occurring. “We are delighted to have a packed schedule full of speakers who will be able to share fantastic insights, statistical and anecdotal evidence, and opinions on how best to move forward with our audience. And by hosting the conference virtually, we hope to ensure it’s as accessible as possible for attendees wherever they are based.” Tickets are available now, with a discount for those working for charities or social enterprises. Simply visit www.pegsevents.co.uk to find out more and purchase your ticket. PEGS is a social enterprise set up to support parents, train professionals, raise awareness and impact policy. It has impacted the lives of thousands through specialist parental services, as well as working with local and national governments, and partnering with charities in the UK and abroad. Search PEGS Support on social media to connect with the team. For further information, please email media@pegsupport.com.

A play inspired by group of doctors working for City Health Care Partnership’s Macmillan service about what it’s like to live with (and beyond) cancer has now been turned into a film called KPOW! (Know the Power Of Words), to show everyone who has contact with cancer patients how powerful their words can be. Dr Kate Thomas, one of the doctors who commissioned the original play, explained how it came about. “It started with a conversation between Dr Hannah Coysh and Allyson Kent, who is living with cancer. They met at 5K Your Way, a Parkrun initiative for people impacted by a cancer diagnosis. “Allyson talked about her diagnosis and experience and what she’d learned. Hannah thought, ‘That sounds like a play!’ and the idea was born.” With funding from CHCP, Hannah, Kate and Dr Marie Cohen commissioned playwright Libby Pearson to write a play to be performed at a Macmillan conference in June 2023. It was extremely well received and Allyson felt that it needed to go further and be seen by more people, so the next step to was to make a film. The film was funded by Humber and North Yorkshire Cancer Alliance and Macmillan Cancer Support and premiered at Hull Truck Theatre on Monday 8 July. Everyone involved in the project is eager to share the message of KPOW! with as many people as possible, including doctors, nurses, paramedics, social workers, care workers and admin teams to spread its impact and influence and change the experience of people living with cancer for the better. You can watch the film on YouTube here About City Health Care Partnership CIC City Health Care Partnership CIC is an independent ‘for better profit’ and co-owned Community Interest Company responsible for providing local health and care services. Registered in England No: 06273905 We provide over 50 diverse services in community settings, including Palliative Care, District Nursing, TB Clinics, Sexual Health, Dentistry, Public Health, GP Practices, Urgent Treatment Centres, Community Rehabilitation, Eating Disorders, Domiciliary Care and Psychological Wellbeing to name but a few and employ around 2,000 people All profits from all our growing ventures are reinvested into services, colleagues and the communities in which we work. Our recent Social Return on Investment audit showed a return of £55.85 for every £1 spent on community funded activities. For more information on the services offered by CHCP CIC please see www.chcpcic.org.uk. Follow us on X www.twitter.com/CHCPHull. Find us on Facebook at www.facebook.com.

A group of gardeners with learning disabilities are celebrating after showing off their pioneering garden to tens of thousands of people at the world’s largest flower show. The gardeners from Furzey Gardens in Minstead brought their garden ‘Reflective waters of inclusivity’ to RHS Hampton Court Flower show last week after receiving huge support from the public. After issuing a call for support in March, the gardening team received over £10,000 through donations and a raffle, with the Royal Horticultural Society contributing £1,000. The funds allowed the team to construct their garden and travel from Hampshire to RHS Hampton Court Garden Festival each day in the week before the show to build the garden. Many of the gardeners have spent a lifetime struggling against discrimination and lacking in the opportunities that many other people enjoy. The garden allowed them to demonstrate the horticultural skills they have built over many years working at Furzey Gardens, a social enterprise run by local charity Minstead Trust. The gardens have been supporting people with learning disabilities for nearly 40 years, where they maintain the gardens and raise plants for sale in the nursery. The funds raised have assisted with significant materials, transport and support staff costs required to undertake this ambitious garden build. Plant growing and buying costs was also supported by these donations. The show garden aimed to help change perceptions in society towards people with learning disabilities. Many still feel socially left out and face stigma and discrimination in their everyday lives (Scior & Werner, 2015). Gardening can play a role in giving people purpose in their life and a chance to show what they can achieve. The garden was inspired by a small waterfall area next to Furzey’s popular lake area and features plants for which the woodland garden is renowned for such as an acer Palmatum hosta’s and salvia’s. Local artist Shaun Stevens created an artist’s impression of the garden, which is named ‘Reflective waters of inclusivity’. Special personal touches from the Minstead Trust community were added, including pebbles made from reclaimed clay dug out from beneath a fallen oak tree on Minstead Trusts’ grounds. These pebbles were not just decorative; they carried the initials of the people supported by Minstead Trust, as well as staff and volunteers. Additionally, bringing character to the garden were two fairy doors, some felt butterflies and frogs made by people with learning disabilities. Supported gardener Simon said ‘I told people about the plants. I love a garden, I think the garden is pretty.’ Supported gardener Rhianne said ‘I enjoyed telling everyone about the garden and the plants from Furzey. Seeing what people think of it and telling people what we do and what we like doing. I think that the garden is beautiful.’ John Davies, Minstead Trust senior instructor, said: ‘This was a really exciting challenge the guys took on, a chance for them to show what they can do if given opportunities that are usually not available to them. ‘Many of them have been through really hard times in their lives and they have loved standing at the show and feeling really proud of what they have achieved. I hope people will continue to support us so that we can change some minds around what people with learning disabilities can do if given a chance.’ Find out more about the garden at minsteadtrust.org.uk/hampton About Furzey Gardens Furzey Gardens is an informal woodland garden near Lyndhurst, which is open to the public. It is a social enterprise of Minstead Trust, providing training and work experience in aninspirational setting where people with learning disabilities can learn new skills in horticulture and hospitality. About Minstead Trust Minstead Trust, established in 1986, is a charitable organisation whose aims are to support people with learning disabilities to achieve greater independence, lead fulfilled lives and live as full citizens in society.Minstead Trust currently supports over 320 people in in Hampshire , Portsmouth and Dorset. We offer people the opportunity to develop skills for work, skills for life and improve their health and wellbeing. Work-based skills: training in practical skills in a range of work settings, including the expectations of a workplace such as time management, health and safety and customer service. Health and well-being: physical and creative activities to promote health and leisure skills. Life skills: practical training in the skills of everyday living, both in the home and out in the community. Training and support is provided through day opportunities, support for people living in their own tenancies or our residential care home, respite short breaks and community pay-as-you-go groups.

Celia Hodson, the visionary founder of Hey Girls CIC and the PickupMyPeriod App, has been awarded an Order of the British Empire (OBE) for her remarkable contributions to promoting period dignity and raising awareness of free period products in Scotland. This prestigious honour was announced as part of the King’s Birthday Honours List in June 2024, recognising Celia’s tireless dedication to social enterprise and charitable initiatives. Celia Hodson has been a pioneering force in the movement for period dignity. Hey Girls CIC, established under her leadership, has become a beacon for tackling period poverty and promoting menstrual health education. The organisation’s innovative “buy one, donate one” model has ensured that for every product sold, another is donated to someone in need, positively impacting countless lives across the UK. Additionally, Hodson’s brainchild, the My Period App, has revolutionised access to free period products. The app helps users locate nearby sources of free menstrual products, thus removing barriers for those who struggle to afford these essential items. Celia’s achievements extend beyond her entrepreneurial ventures. She was named the National Great British Entrepreneur of the Year and has received numerous leadership awards for her relentless commitment to social justice and community well-being. Her work has not only addressed an often-overlooked issue but has also inspired a broader conversation about period dignity and gender equality in the workplace. Upon receiving news of her OBE, Celia Hodson expressed her heartfelt gratitude: "I am deeply honoured and humbled to receive this recognition. This award is a testament to the incredible support and collaboration from my team at Hey Girls, our Community Partners and our customers, and the users and advocates of the My Period app. Together, we are making strides toward a world where period poverty is a thing of the past, and menstrual health is a fundamental right for all." The OBE is a fitting acknowledgment of Celia’s unwavering dedication and innovative approach to promoting period dignity and raising awareness of free period products. Her work continues to pave the way for future generations, ensuring that period products are accessible to everyone, and sparking vital conversations about menstrual equity. For media inquiries, please contact: Harriet Brooks, Marketing Manager harriet@heygirls.co.uk About Hey Girls CIC Hey Girls CIC is a Scottish social enterprise dedicated to eliminating period poverty in the UK. Through their unique “buy one, donate one” model, Hey Girls provided 40 million sustainable period products and menstrual health education to those in need. About My Period App My Period is Charity with a groundbreaking app designed to help users locate free period products in their vicinity. The PickupMyPeriod app aims to ensure that everyone has access to essential menstrual products across the UK, regardless of their financial situation.

Diverse Voices are tackling violence against women and girls across London with support from The Mayor's Office for Policing and Crime (MOPAC) and The Evening Standard Dispossessed Fund (ESDF) We're thrilled to be launching our creative arts-based learning programmes, that inspire young people to make healthy choices whilst educating them around harmful sexual behaviour (HSB), healthy relationships, consent and online safety. Over the next two years we'll be working with schools and alternative provisions across Waltham Forest, Hackney, Redbridge, and Islington, thanks to grants administered by The London Community Foundation (LCF). “We are deeply grateful for the backing from MOPAC, ESDF, and LCF. Their support enables us to bring our impactful programmes to young people in under-resourced areas, as we continue to prioritise those at most risk of the issues we address.” - Alex Williams, Co-Founder / Managing Director. Our work with Year 9 and 10 students will engage them through a combination of active learning and drama-based facilitation, incorporating online resources from our bespoke e-learning platform. This platform features educational, interactive video content co-created with our beneficiaries, ensuring that the material is relevant and engaging. In 2023, our preventative arts-based learning programmes proved to be highly effective, with an 80% increase across beneficiary understanding, awareness, and preparedness to act on the topics covered. “We can’t wait to get to work and make a difference in the lives of young people across these boroughs. Our approach not only educates but empowers students to make informed decisions about their relationships and safety.” - Dwayne Gumbs, Founder / Artistic Director. For more information about Diverse Voices and our programmes, please visit www.diversevoices.co.uk or contact Dwayne Gumbs at dwayne@diversevoices.co.uk.