Reclaiming resources and building futures: a new model for growth

One tea company has been ‘breaking down barriers to opportunity’ long before the phrase became part of an election-winning Labour manifesto.  The subject of refugees is part of the political hot potato that is immigration, the associated image for which is the flow of small boats that continue to make headlines. Of those coming across the English Channel in this way, 99% claim asylum once they arrive, according to Oxford University’s Migration Observatory. Small boat arrivals present a vivid image of desperate people taking risks to move from their home country to try and improve their lives, but refugees make up less than 1% of the UK population, according to UN figures.   Of those applying for asylum, 90% are accepted into the UK as someone forced to leave their country in order to escape war, violence and/or persecution for who they are or what they believe. The number of people claiming asylum in the UK rose by 17% last year. Refugees accepted by the UK need jobs to support themselves, and one growing business is showing how this might be done. NEMI teas is a London-based company providing employment to refugees, giving them local work experience and job readiness skills to enter the UK workforce and integrate into broader society. It supplies tea to large corporate offices, hotels, restaurants and cafes across the UK and Europe.  NEMI teas founder Pranav Chopra started the business in 2017 after speaking to refugees at a charity dinner and learning that a lack of UK work experience or references was holding them back from finding employment.  In response he started employing refugees selling chai on market stalls, a venture which eventually evolved to become NEMI teas.   Spotting a gap in the market presented by the shortage of hospitality workers following the pandemic, Pranav opened Trampoline Cafe in 2022 as an offshoot of NEMI, which hires refugees in London, providing them with opportunities to gain hospitality training and work experience, improve their English and better integrate into UK society. There are now two cafes, with the second open at the Royal College of Nursing. To date, Trampoline has successfully employed 28 refugees at the cafe with most trainees moving on to hospitality related jobs.   Ashkan has worked at Trampoline since 2022 after leaving Iran and it has enabled him to build a life here. A former accountant with a passion for coffee and Iran’s cafe culture, he had previously considered changing careers to work in hospitality.   “In a cafe you meet a lot of people and a lot of friends. My English was bad and now it is good. When I started to work in Trampoline, because I have a salary my life changed. I had more freedom to travel, for the cost of living, and I was happy,” Ashkan said. His ambition is to open his own small business – a cafe - in the future.   By strengthening collaborations with contract caterers and successful supplying to corporates across the UK, NEMI has experienced significant recent growth. Company turnover rose from £144,000 in 2020 to £1.74 million in 2024, with clients including PwC, Nationwide and UBS.   "Not only do NEMI provide us with high-quality teas, but we admire the work of Pranav and his team in supporting refugees with work experience, job readiness skills and integration into UK society. One of the values that guides PwC is 'make a difference', and one way we can do that is through our procurement of goods and services," said David Adair, Director of Community Engagement and The PwC Foundation UK.  Business success has enabled NEMI to double their team and significantly increase refugee employment opportunities at their Trampoline cafes. For a government with a mission to ‘break down barriers to opportunity’, NEMI and Trampoline offer a model for integrating new arrivals to the UK, enabling them to contribute to the government’s goal of economic growth.  nemiteas.com trampolinecafe.com

Not having access to a dentist can be life threatening. The growth of one Bedfordshire-based organisation is a result of offering real care to the community. Here at Social Enterprise UK, growth, which the government has focused on since inception, means everyone rises together, that everyone’s life is improved. For that to happen, we need to ensure we look after the most vulnerable members of our society.   Access to dental care is challenging for people. The government admitted as much in a 2024 policy paper. An aging population, more complex health needs and an increase in children with high levels of tooth decay are all creating a significant rise in demand for services. If you’re homeless, have learning disabilities, mental health issues or severe anxiety, finding a dentist can feel like a mountain to climb.   The growth of Community Dental Services CIC (CDS), which specialises in caring for vulnerable patients and operates 58 clinics across much of the East of England and the Midlands, is therefore no surprise. Patients with complex needs who require specialist treatment are referred to CDS by a general high street dentist or health or social care professional. Dental health is a key indicator of overall health and wellbeing but is often overlooked. Poor oral health contributes to chronic conditions such as diabetes, cardiovascular disease, and respiratory infections. And then there’s mental health; poor oral health can erode confidence, limit social interaction and damage mental wellbeing.    A business for the community CDS was formerly part of the public sector. After what one former Clinical Director described as “a never ending cycle of constant reorganisations and frequent cuts to our dental budgets to fund other parts of the health service,” senior leaders took up a ‘Right to Request’ option made possible by 2010 health service reforms, asking the Regional Health Authority to leave the NHS and set up independently.   The founders wanted to control the destiny of the organisation and make changes to the service in the best interests of patients and employees. One of those founders is the current CEO Helen Paisley. It was the beginning of Community Dental Services Community Interest Company (CIC). CDS is a business which operates as a social enterprise. It is wholly owned by employees, who have representatives on the Board and can influence how it is run, especially concerning the care provided to patients. It is now commissioned by the NHS and local authorities to provide community dental services, oral health improvement, and epidemiology surveys in seven counties. CDS provide more than 63,000 patient appointments annually and 5,275 children have participated in supervised toothbrushing programmes.   Those concerned about NHS privatisation by stealth should know that, as a community interest company, any surplus is reinvested straight back into patient care, oral health improvement or into community oral health projects. Beginning with a single contract in Bedfordshire in 2011, CDS now provides special care and paediatric dental services in seven counties. Turnover has grown to £34m and a lot of jobs have been created: the workforce has grown to 500.    Growth through innovation  As an independent business, CDS has been able to innovate free of the bureaucracy of the public sector. It has invested in a mobile dental fleet to reach underserved communities, including partnering with local charities to support homeless people, a group that is notoriously hard to reach and who face many barriers to accessing healthcare.    Growth has also come from ‘flexible’ commissioning, where CDS has responded quickly in developing new micro services that address local commissioner priorities, enabling the business to test new service models that are potentially scalable.   A good example is a recent ‘pop-up’ clinic in Luton where CDS provided examinations, oral health advice and preventative treatment to 100 local children in a sports centre. Commissioned by Luton Borough Council to address the high levels of child oral health improvements needed locally, it supported a ‘Covid generation’ of children who have never seen a dentist, received preventative advice or had simple interventions such as small fillings.   Labour won the 2024 election promising growth, describing it as 'good jobs and productivity in every part of the country making everyone better off.' As a business, Community Dental Services are certainly productive and creating jobs. And if ‘health is wealth’ as the old saying goes, plenty of people are better off because of the work of this growing social enterprise. communitydentalservices.co.uk

Social Enterprise, Chocolate Films has been awarded a Royal Warrant by King Charles III for Video Production Services. Chocolate Films is currently the only video production company of its kind to hold a Royal Warrant. The warrant is in recognition of over a decade of service to the Royal Household and Royal Collection Trust. Video production company and social enterprise Chocolate Films, is proud to announce that it has been granted a Royal Warrant of Appointment by His Majesty King Charles III. This highly prestigious endorsement recognises Chocolate Films for its service to the Royal Household and Royal Collection Trust. Since its first commission in 2013, Chocolate Films has produced a diverse range of content for the Royal Household and Royal Collection Trust, working from its London and Glasgow offices. The Royal Warrant is granted to companies that have supplied goods or services to the Royal Household for at least five years and continue to uphold the highest standards of sustainability, quality and reliability. This appointment is not only a significant achievement for Chocolate Films as a creative agency, but also as a social enterprise. The company reinvests its profits into community filmmaking programmes across the UK, working with young people, underrepresented voices, and those with limited access to the creative industries. “This is a landmark moment for us. As a small business and a social enterprise we are beyond proud to be honoured in this way.” said Mark Currie, Director and Co-Founder of Chocolate Films. “It’s a testament to the creativity and commitment of our team, and to our unique approach to film production — combining storytelling, craftsmanship and a strong social mission.” Chocolate Films joins a distinguished group of Royal Warrant holders, including heritage British brands such as Fortnum & Mason, Barbour, and Twinings. It also shares the honour with luxury chocolate companies such as Prestat and Bendicks — a sweet alignment for a company named ‘Chocolate Films’. As a new member of the Royal Warrant Holders Association, Chocolate Films also looks forward to actively supporting the association’s charitable initiatives and promoting excellence and community service across its industry. About Chocolate Films Chocolate Films was founded in 2001 by creative partners Rachel Wang and Mark Currie, Chocolate Films was built on a belief that access to media careers should not be limited to the few. Its mission is to transform lives through film. Starting as a two-person team, the company has grown to a full-time staff of 22. It now delivers a wide range of content including documentaries, campaign films, animations and branded content across sectors such as heritage, education, and charity. Chocolate Films has two bases: the London HQ at the purpose-built Nine Elms Studio, and the Scottish office in Central Glasgow. As a social enterprise, Chocolate Films goes beyond production. Every year, it runs filmmaking workshops with over 3,000 young people from disadvantaged or underrepresented backgrounds, opening doors to creative careers and helping shape the next generation of storytellers. In 2025 Chocolate Films relaunches its flagship project 1000Londoners, creating a portrait of a city through a collection of 1000 short documentaries about the people that live and work in the city. It is also a certified Living Wage Employer, committed to equality, inclusion, and environmental sustainability. Chocolate Films operates a net zero model, using electric vehicles, low-carbon equipment, and sustainable energy sources. It maintains a no air travel policy unless absolutely necessary, and works with local crews for international projects. chocolatefilms.com