Intern – General Administration

About Zaytoun:

Zaytoun is a UK social enterprise established in 2004 to support the resilience of Palestinian communities through fair
trade.

Our range includes award-winning olive oil, Medjoul dates, za’atar, grains, and a skin care range. We’re a small, collaborative team who care about Palestine, good food, and justice.

The role:
We’re looking for a motivated intern to join our team and provide support across finance, order processing, and general administration.

This is a great opportunity if you’re organised, numerate, and keen to learn how finance and operations run inside a
small social enterprise. You’ll gain hands-on experience in everything from processing invoices to helping customers
and keeping stock records up to date.

What you’ll do:

Order processing & customer service:
 – Enter and check customer orders, ensuring they are processed accurately
 – Liaise with our warehouse on stock availability and deliveries
 – Respond to routine customer enquiries by phone and email

Finance support (training provided):
 – Process supplier invoices and match them with purchase orders
 – Record transactions and file supporting documents
 – Assist with bank reconciliations and logging payments
 – Help reconcile stock and sales records using Xero and Unleashed
 – Update tracking sheets (sales, Trees for Life, POS)
 – Support the Finance Manager with ad hoc tasks (reports, audit prep, VAT submissions)

General administration:
 – Maintain databases and spreadsheets
 – Organise mail-outs, parcels, and courier bookings
 – Provide admin support for events and other projects as needed

This list is indicative, not exhaustive – we’re a small team and everyone helps where needed.

What you’ll bring:

– Interest in finance/accounting (maybe studying or considering AAT/CIMA, but not essential)
 – Strong numeracy and accuracy; comfortable with spreadsheets
 – IT literacy (Excel/Google Sheets, Outlook, data entry)
 – Organised and methodical; able to follow processes
 – Excellent communication skills (phone and written)
 – Proactive and adaptable, with a willingness to learn
 – Enthusiasm for Palestine, fair trade, and our mission

Nice to have (not required):
 – Previous experience with Xero or another accounting system
 – Any admin, retail, or customer service background

What you’ll get:

 – Paid, full-time fixed-term internship through the peak season
 – Practical experience in finance and operations within a small, mission-led business
 – Training in systems like Xero and Unleashed
 – A supportive, friendly workplace where your work makes a visible impact

How to apply:

Please send your CV and a short cover note (why this role, why Zaytoun, and earliest start date) to jobs@zaytoun.uk
with the subject line Intern – General Administration.

We will review applications on a rolling basis and may close early if we find the right person.

Eligibility: Applicants must be resident in, and have the right to work in, the UK