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The State of Social Enterprise survey 2025

The State of Social Enterprise survey 2025 Social enterprises outperform traditional businesses when it comes to growth, innovation and workplace diversity. They demonstrate that another way of doing business is possible, but we would not know this were it not for our State of Social Enterprise (SOSE) survey. Taking place every two years, SOSE is our most influential research, raising the profile of social enterprise, building the evidence base for the sector and pushing government and other decision-makers to implement policies to support its growth and development. How to take part If you run a social enterprise, we need your help! The quality of the survey is completely dependent on the data we gather from social enterprises and we need as many responses as possible to ensure the impact and credibility of the report. It will only take 20 minutes of your time, and your contribution will be invaluable to help us build an accurate picture of the strengths, challenges and impact of the social enterprise community. Social Enterprise UK members will be sent a link from our research partners, BMG Research, so if you’re one of our members be sure to check your inbox. You'll also be  be contacted if you have taken part in previous SOSE surveys. The survey is open to all social enterprises however, so if you’re not a member you can still take part in this vital survey using this open link. If you're a social enterprise in the Liverpool City Region, Northern Ireland or Wales, please do not take the survey as we're partnering with organisations in these areas who are carrying out their own surveys which will feed into SOSE. These will be run by Kindred, BMG NI and Cwmpas respectively. Data has already been collected for Scottish social enterprises. Take the State of Social Enterprise survey 2025 Why get involved SOSE is the most impactful research we publish, having helped convince various governments to implement policy that’s been of real benefit to social enterprises, including:The creation of Access, the Foundation for Social Investment, which helps social enterprises access finance.The Social Value Act, which has transformed the procurement landscape creating more business opportunities for social enterprises.Findings from SOSE are also regularly used in conversations with national and local government leaders, cited in academic publications, and regional breakdowns of the data have been used to push for better support for the sector at a local level. The current government has committed itself to go for growth, break down barriers to opportunity, build an NHS fit for the future, invest in clean energy, and reduce crime. Social enterprises can, and already are, delivering on these missions – growing the economy but in a way which reduces inequalities, creates opportunities and embeds environmental sustainability. Taking part in SOSE will help us prove how important they are to the economy, as well as identify where they can be better supported.  What happens next? The findings from the survey will be published in the State of Social Enterprise report, which will be launched in Westminster in the Autumn.  Want a preview of what kind of information SOSE allows us to discover? Here's some of the key highlights from the 2023 report which have been vital in advancing the social enterprise cause over the last two years. Thank you for your support. If you’ve any questions at all about SOSE or our wider research work, please contact us by emailing research@socialenterprise.org.uk

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The State of the Social Care Sector: How did social enterprises respond to Covid-19?

Over the last decade the social care sector in England has seen unprecedented demand coupled with funding cuts and workforce recruitment and retention challenges. The Covid-19 pandemic added more pressure to already stretched social care systems. Recent research at the University of Birmingham has been exploring the contribution of social enterprises to the adult social care sector. As part of this research, we analysed data from the 2019 and 2021 ‘State of Social Enterprise’ survey focusing only on social enterprises delivering social care services (‘care social enterprises’). We looked at any changes in the sector immediately before and after the pandemic. Overall, the survey suggests that the care social enterprise sector responded positively to the challenges of Covid-19. Between 2019 and 2021, most care social enterprises not only survived, but we found generally positive indications of growth and reports of diversification and innovation. Whilst the pandemic created challenges for the sector, including financial difficulties – with 32% of care social enterprises reporting that they drew on their financial reserves and 20% having increased borrowing in response to the pandemic - most (68%) did not pass any financial burden on to their service users. Many care social enterprises surveyed reported that their annual income had increased; with almost twice as many organisations reporting an annual income exceeding £1m in 2021 than had done in 2019, although the actual proportion reporting income exceeding £1m was relatively small (just under 20% in 2019), with medium income of £100,000. More care social enterprises also reported making a profit in 2021 (56%) compared to 2019 (44%). An overwhelming 81% of care social enterprises surveyed reported that they changed their processes and/or ways of thinking in response to the pandemic. As well as adapting in response to Covid-19, care social enterprises were found generally to be dynamic; in 2021, 48% reported that they had expanded into new markets and 62% had developed new products. Many also reported that they had expanded the reach of their services, with over three quarters (78%) operating across more than one local authority area in 2021 (compared with 59% in 2019). Similarly, the number of employees in care social enterprises increased between 2019 and 2021 from a median of five to twelve employees, and more than two-thirds (68%) expected their staff number to growth further. Whilst the number of staff grew, staffing was affected by the pandemic with 42% of care social enterprises reporting furloughing staff, 44% asked staff to take on additional roles, and over half provided or switched to remote working.  The most common objective of care social enterprises was reported as ‘supporting vulnerable people’ and one notable trend over the last two years has been the prioritisation of adult mental health and wellbeing. Whilst this is reflected in the entire social enterprise sector [1], with nearly a third of the sector prioritising adult mental health and wellbeing as a main objective, a more dramatic shift is visible in care social enterprises with adult mental health listed as a priority objective by 27% in 2019, and more than doubling to 59% in 2021.  This is congruent with increasing demand on NHS mental health services post COVID19 [2] and supports the notion of adaptability and resilience in recent years in the care social enterprise sector. Care social enterprises therefore appear to have responded well to the COVID-19 pandemic. They are widely recognised as driving innovation and as having real expertise around their communities. These qualities may make them well placed to fill some of the gaps in statutory care and support, and in turn gain recognition as integral stakeholders in health and care systems [3]. In recent years care social enterprises have therefore proven their ability to adapt and innovate in response to changing demands and challenges.  Furthermore, they have continued to grow and remain profitable in the face of crisis. By Kelly Hall, Kelly Hayward and Phil Kinghorn, University of Birmingham  [1] SEUK (2021) No going back- state of social enterprise survey 2021, https://www.socialenterprise.org.uk/seuk-report/no-going-back-state-of-social-enterprise-survey-2021/ [2] NHS Confederation (2021) Increase in demand for mental health support is being felt across the system, 25 October 2021, https://www.nhsconfed.org/articles/increase-demand-mental-health-support-being-felt-across-system [3] ADASS (2020) The voluntary and community sector in a world shaped by Covid https://www.adass.org.uk/next-steps-for-the-vcs-the-voluntary-and-community-sector-in-a-world-shaped-by-covid

16 Dec

by Kelly Hall, Kelly Hayward and Phil Kinghorn, University of Birmingham

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3 min

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Bringing together cross-sector leaders to shape the future of social value – reflections on the Social Value Leaders’ Summit

On Wednesday 25 March 2026, leaders from across the private, public and social enterprise sectors came together at the Strand Palace Hotel to discuss and debate the future of social value, one year after the passing of the Procurement Act and the opportunities it presented to social enterprises. The Summit opened with an introduction from Nancy Park, Social Value leader at event partner PwC. She set the tone for the day, stating that “social value is no longer a footnote, it is a differentiator.” Josh Babarinde OBE MP delivered our opening keynote and praised the bold language of the government’s National Procurement Policy Statement (NPPS) and its commitment to maximising procurement spend with VCSEs. Yet he was frank about the gap between ambition and reality: over the last five years, only 4% of public sector contracts were won by social enterprises, and only around 5% of the sector engages in government contracting at all, hinting that he had some idea why that was. As a former social entrepreneur himself, he said he understood the burden of completing a 200-page pre-qualification document as a small organisation with limited resources. His verdict on the ambitions of the Procurement Act were frank: “The Act gave us the tools, the statement gave us the direction, what we now need is the political will to follow through and the cultural change needed across the economy.” The gap between policy and practice proved to be a recurring theme throughout the day. Co-creation, missions and creating a common good economy Our second keynote was delivered by Mariana Mazzucato CBE, Professor in the Economics of Innovation and Public Value at University College London, who in a sweeping speech covered everything from the social value inherent in the Notting Hill Carnival to the moon landings. The overarching themes of her speech were the importance of co-creation and lived experience in designing procurement systems, the importance of uniting across sectors to tackle the “wicked challenges” we collectively face, and the need for new economic thinking to underpin systems and create a “common good economy”. She gave a passionate argument for embedding missions as a unifying factor to bring different economic actors together around a common purpose, and also warned of the dangers of the state being too reliant on outsourcing to consultants when it should be empowered to proactively shape markets, not just fix them. But what of procurement?  Professor Mazzucato stressed the vital role of procurement in driving forward towards an economic system that works for people.  It can be a tool to work with communities to shape services and can also serve to unite sectors in a common purpose, creating new markets and directing spend towards the achievement of a particular goal - after all “the first thing they did to get to the moon was redesign procurement.” How is public sector procurement changing and what is the role of the impact economy? Crown Representative for the VCSE sector Claire Dove CBE confirmed that VCSE spend targets set under PPN01 (a procurement notice looking at how central government departments should implement the NPPS) will be subject to quarterly ministerial review and re-profiled upward if insufficiently ambitious. Both she and the Department of Transport’s Robert Vaughan stressed the importance of VCSEs registering on the new central digital platform, noting that a “lack of pipeline visibility” remains a key barrier to more VCSEs being in the supply chain. Jo Jarvis of National Highways recognised progress in more VCSEs being in supply chains, but agreed with Babarinde, who had earlier highlighted the limitations in government department VCSE spend being only recognised on direct contracting. Jarvis also that this should be extended to indirect spend as well, given that so much work is done through sub-contractors. What was apparent from the panel was that this is very much a turning point for how government departments engage with social value and in government being held accountable for purchasing from social enterprises. As Claire put it, “the conversation on how to build in social value is (now) normal.”   The final panel session of the morning looked at how recent developments, such as the creation of the Office for the Impact Economy affect and impact public procurement and social value. Dame Patricia Hewitt opened by stating that “there has been a huge amount of positive change on social value over the recent years.” However, the main focus of the discussion hinged on the reality of the challenges social enterprises are currently facing, and the limitations of the Office for the Impact Economy, with Peter Holbrook saying that it’s “focus on philanthropy and impact investment should be a means to an end rather than an end in itself.” Whilst talk of the impact economy was welcome, there is a danger that government may forget the immediate issues facing social enterprises from the impact of the rise in employer NI contributions to how social enterprises working within the NHS have once again been left out of being funded to meet a new NHS pay deal, which will make it harder for them to compete with other organisations in the health service. Caron Dunlop, speaking from her experience driving social value at Mott MacDonald, said that the Office for the Impact Economy is, “part of a long-term journey to bring change” and that theres is a need to improve contract management, saying that  “contract management is where the gaps are” when it comes to unlocking real social value. Bringing the experiences of those in the room to the front of discussions Workshop discussions highlighted three consistent themes: social value is too often treated as an add-on rather than a core contract requirement; buyers and suppliers need to agree desired outcomes upfront rather than leaving social value to be measured retrospectively; and impact measurement tools such as the TOMs framework risk shifting focus away from real outcomes and towards a tick-box exercise. Some of these insights will be included in a report by the All-Party Parliamentary Group on the Social, Cooperative and Community Economy later this year. A big thank you to our workshop chairs for facilitating the discussions and feeding back to the whole room – Clare Connolly, Gareth Hart, Alison Ramsey and Kate Welch. From rewilding to community energy – combining environmental and social impact What have beavers got to do with social value? This is one of the things we found out from Deputy Mayor of London for Environment and Energy Mete Coban MBE, who not only mentioned the rewilding of London (introducing beavers back to the city - the first two being called Justin and Sigourney Beaver...) but how effective environmental policy is fundamentally linked to improving social outcomes and the lives of disadvantaged communities who are disproportionately impacted by the climate crisis. He talked about how Hackney Light and Power, a community energy scheme, inspired Ed Miliband to create Great British Energy and how investment in renewables and in community energy can empower local communities to take control of their own energy and save money on their bills. Echoing Professor Mazzucato’s comments on the need to co-create and include communities in decision-making, Mete ended his speech by stressing that “how you do policy is important – you’ve got to bring communities into it.” A new way to fund social value Innovation like this was also on show in the final session on new ways to fund social value. Karl Harder introduced Abundance, an investment platform that allows the public to invest in local authority schemes and receive interest on their investment - a low-cost borrowing model for councils that builds trust and creates a “community of place-based citizen lenders.” Matthew Conroy concluded the proceedings by showing how Unity Trust Bank is offering an alternative to mainstream banking with its commitment to investing in social enterprises and other purpose-driven organisations. Thank you to all our speakers and to everyone who took part in the Summit, especially our partners – Fusion21, GLL, PwC and Unity Trust Bank. Big thank you to our fantastic compere, Sarah Crawley Beaumont OBE and to the Strand Palace Hotel for hosting the event. Continue the conversation and join the Better Commissioning Coalition What was clear throughout the summit was that we’re at a pivotal moment when it comes to embedding social value in public and private sector procurement. The ambition is there to use social value as a tool to improve the livelihoods of communities up and down the UK, but the practicalities of embedding it across contracts remain difficult, with too many barriers still in place for both VCSEs and the forward-thinking organisations which look to work with them. The Better Commissioning Coalition seeks to bring together a group of cross-sector experts committed to developing a programme of work that demonstrates what procurement can do when social value is placed at its core. If you’re interested in finding out more or would like to be a part of this timely, exciting new programme, visit this page and fill out the expression of interest form at the bottom.

30 Mar

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7 min

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