• Full time, 35 hours per week
  • Starting salary: £25,000 per annum
  • Deadline 29th October 2021
  • Location: London
  • Click here for the full job description and application pack

Job Description

The ideal candidate is someone with lived experience of the asylum system and/or homelessness, someone who is passionate about equality and has the ability to connect and empathise with vulnerable people whilst maintaining strict professional boundaries.

Micro Rainbow will provide training and on-going support.  Whether you are a newly granted refugee, a graduate looking for your first full-time job or simply someone who is committed to LGBTQI equality, we would love to read your application.

Tasks and Responsibilities

  • Replying to new enquiries by email, speaking to LGBTQI asylum seekers on the phone, booking and undertaking risk assessments;
  • Making referrals to other organisations and partners for counselling, housing, legal and other support;
  • Assisting LGBTQI asylum seekers to move into Micro Rainbow Housing and to find alternative accommodation when their NASS ends and they need to move out from their NASS accommodation;
  • Delivering the one-to-one moving on work of Micro Rainbow including, for each beneficiary, sessions on opening a bank account, registering for Universal Credit, drafting a “moving on” plan;
  • Supporting Micro Rainbow’s residents regularly by phone and in person; the latter may require travelling to Micro Rainbow’s safe houses;
  • Assisting refugees to find mentoring, employment, access training or education and refer them to relevant organisations and companies;
  • Assisting with the organisation and promotion of Micro Rainbow’s employability workshops with its corporate partners;
  • Keeping the CMS up to date and undertaking admin and office tasks as required;
  • To support the team as required.

Any other task that will improve the efficiency and effectiveness of Micro Rainbow’s operations and impact.

Person Specification


  • Ability to show empathy and connect with vulnerable people
  • Outgoing, personable
  • Fluent in written and spoken English
  • Demonstrable commitment to LGBTQI equality
  • Excellent IT skills (internet, Outlook, MS Office package)
  • Excellent attention to details
  • Ability to network and forge new partnerships
  • Ability to work well as part of a small team
  • Willingness to undertake DBS and CTC checks


  • Knowledge of refugee issues
  • Knowledge of LGBTQI issues
  • University degree
  • Previous experience in similar work is desirable, but Micro Rainbow will provide full training
  • Lived experience of the asylum process and/or homelessness.

LGBTQI refugees are strongly encouraged to apply.