JOB TITLE: Group Chief Executive

GRADE: Pay Band: SMG 1

SPECIALITY: Management

SERVICE: Provide CIC and associated group organisations, joint ventures and alliance agreements

ACCOUNTABLE TO: Provide Chairman

ROLE SUMMARY:

Act as the leading figurehead for the Social Enterprise. Working with the Board, staff members and stakeholders, be responsible for ensuring the business is sustainable by making sure that Provide CIC continues to diversify business income as well as continuing to deliver high quality, safe, efficient health and social care services.

Ensure the development, delivery and maintenance of the required group company structure and represent Provide CIC on these respective boards. As part of our value of working in partnership be accountable for continuing to develop joint ventures and alliance agreements and similarly represent Provide CIC at these ventures.

Develop, promote and implement the integration agenda; collaborative partnerships and the delivery of at scale services; and the development of services aligned with Primary Care Networks.

Organisational Structure –

GENERAL RESPONSIBILITIES APPLICABLE TO ALL EXECUTIVE DIRECTORS

  • Sharing, with fellow members of the Board of Directors, corporate responsibility for the overall strategic development, quality and performance of Provide CIC and associated group organisations, joint ventures and alliance agreements, including participating fully and actively in debates and discussions of the Board and providing it with appropriate information.
  • With the Board, identifying new business opportunities and developing innovative products and services to meet the needs of service users, commissioners and other stakeholders.
  • Ensuring the alignment of priorities and delivery of key performance objectives in compliance with the Provide CIC and associated group organisations, joint ventures and alliance agreements Articles of Association, Standing Orders, Standing Financial Instructions, the scheme of delegated authority and relevant employment legislation.
  • Working collaboratively with other Executive Directors and Directors to model visible and inspiring leadership for staff, setting and delivering high standards of performance and behaviour, ensuring effective communications and engagement, and gaining staff commitment to move from strategy to action and the delivery of results.
  • Adhering to the standards and behaviours laid out in the Provide CIC Climb Competencies framework, Professional Codes of Conduct and at all times acting in a manner that reflects and promotes the values of Provide CIC.
  • Participating in the Executive Directors’ and Directors on call rota, supporting the statutory duties of the Chief Executive and deputising as appropriate.
  • Actively promoting and ensuring effective governance and assurance arrangements in Provide CIC and associated group organisations, joint ventures and alliance agreements within an open, just and fair culture and ensuring the achievement of national risk and patient safety standards and performance indicators.

Key Responsibilities and Functions:

  1. Contribute as board member to the overall leadership of Provide CIC and associated group organisations, joint ventures and alliance agreements as outlined in the general directors responsibilities.
  2. Accountable to the Chairman and Board of the CIC for the overall performance of Provide CIC and associated group organisations, joint ventures and alliance agreements activities.
  3. Instill an entrepreneurial culture throughout Provide CIC and associated group organisations, joint ventures and alliance agreements, ensuring that Directors are empowered and held accountable for quality service provision and performance improvement and staff are invigorated, committed, positively encouraged and rewarded for excellence.
  4. Champion new methods of providing services that challenge traditional organisational roles and introduce a dynamic model of service provision to meet the needs of a changing and emerging market sector.
  5. Develop and implement performance and business planning frameworks that challenge and seek continuous improvement and are sufficiently flexible to be responsive to changing needs and priorities
  6. Lead the delivery of the strategic and operational plans in line with the requirements of the business.
  7. Continually identify, evaluate and implement innovative new areas of partnership working that demonstrate true community leadership and create an effective and alliance with public, private and voluntary service Provide CIC.
  8. As the Accountable Officer for the organisation, be responsible for the overall financial health of Provide CIC and associated group organisations, joint ventures and alliance agreements and ensure that appropriate financial management, planning and control systems are in place to ensure the long-term future of the organisation and ensure compliance with all statutory responsibilities.
  9. Ensuring the preparation of annual budgets which reflect the organisation’s objectives and priorities, with any surplus being reinvested in line with the aspirations and values of the Social Enterprise.
  10. Challenge existing services to ensure that they are cost effective and are value for money for our customers.
  11. Ensure that the cost improvement plan is in place (if required) to maintain financial balance including achievement of operating surplus.
  12. Oversee the development of Provide CIC and associated group organisations, joint ventures and alliance agreements as respected and valued brands with which its service users can associate.
  13. Implement a strategy to leverage the added value that a Social Enterprise has, by ensuring its status and community benefits are acknowledged, understood and appreciated.
  14. Ensure that Provide CIC actively seek the views of its staff, governors and service users.
  15. Develop and implement a marketing strategy that promotes and develops effective relationships with new and existing service users and partner organisations
  16. Act as the figurehead for Provide CIC and associated group organisations, joint ventures and alliance agreements in its dealings with the media and promotional activities.
  17. Ensure Provide CIC and associated group organisations, joint ventures and alliance agreements are valued and active contributors and participants in local and national discussions and debates pertaining to the business.
  18. Champion equalities principles, ensuring that they are integrated into all aspects of service delivery.
  19. Oversee the development of effective systems of governance to enable the Board to be fully assured that Provide CIC and associated group organisations, joint ventures and alliance agreements are meeting all of their responsibilities (both contractually and statutory).
  20. Ensure Provide CIC and associated group organisations, joint ventures and alliance agreements continuously monitor and improve standards of care and meets statutory obligations and appropriate mechanisms are in place to monitor this.
  21. Develop an entrepreneurial approach to identifying new business opportunities and that these are explored and evaluated in a manner that promotes innovative and radical solutions that are beneficial to the business.
  22. Ensure the groups structure and systems balance accountability with the need to be flexible and responsive, in order to gain and sustain a competitive advantage.
  23. Ensure that Provide CIC and associated group organisations, joint ventures and alliance agreements have a defined commercial strategy that includes an annual plan.
  24. Develop a culture that continues to attract, retain, involve and motivate high calibre staff and foster a work environment where innovation and creativity are encouraged and valued.
  25. Actively promote the inclusion of staff and the role of the staff forum, reinforcing the message that staff are the owners of the Social Enterprise and working in a manner that reflects this.
  26. Ensure that Provide CIC and associated group organisations, joint ventures and alliance agreements meet their statutory obligations at all times and uphold standards of good practice. This will involve ensuring effective people management policies and processes are in place.
  27. Lead the executive management team and ensure managers have the autonomy to manage their services, finance and people in line with Provide CIC overall aims and values.

This role specification indicates the main functions of the post. It is not an exhaustive list of the responsibilities and tasks required for the job. There may be a requirement to undertake other duties as reasonably required to support the organisation. This may also include work outside of the postholder’s normal sphere of activities, including functions not detailed within this role specification or working within another location or environment. The postholder will not be required to undertake any function for which they are not qualified or competent to perform.

The postholder must be familiar with, and adhere to, all Provide policies and procedures which can be found on the Intranet.

The postholder is accountable and responsible for the implementation and adherence to;

  • The Health Care Act 2006, (revision 2008)
  • The Equality Act 2010
  • The Care Quality Commission Essential standards of Quality and Safety 2010,
  • Health and Safety legislation in relation to patient safety and maintaining a safe working environment
  • Data protection act 1998 and confidentiality code of conduct

The maintenance of the standards set out within this legislation will guide staff in maintaining the quality of care and safety required within their role

Safeguarding Children, Young People & Vulnerable Adults

Safeguarding is a key priority of the organisation. Staff must always be alert to the possibility of harm to children, young people and vulnerable adults through abuse and neglect. This includes being aware of the adults who may find parenting difficult. All staff should be able to recognise the indicators of abuse and know how to act on them, including the correct processes and decisions to be undertaken when sharing information. The depth of knowledge you work from must be commensurate with your role and responsibilities. All staff must follow the Safeguarding policies and guidelines, know how to seek specialist advice and must make themselves available for training and supervision as required.


If you have a passion for improving lives and a strong track record of working at Board level in a complex organisation, we would love to hear from you. Above all you will be a people person with a post graduate qualification or equivalent, ideally in health and social care, or business and management. You will be able to evidence experience of business planning & strategy development and have significant experience of steering continuous improvement and innovation. Your strong people skills will be required to influence leaders at the most senior level, both internally and in the wider health & social care arena. You will be a strong decision maker and able to motivate people to deliver the highest quality services. 

Provide is an employee owned company and as such values its employees more than most. You must be able to demonstrate an understanding about what this means and share the values the company has enshrined over years.

In return Provide offers a highly competitive salary with scope to receive performance based remuneration linked to achievement and access to one of the best pension schemes in the UK (NHS Pension Scheme). We have a strong focus on well-being and can offer a wide range of benefits.

To receive further details about the post and a copy of our latest report & accounts, which gives information about our work and achievements, please contact the HR Services Team on

hr.provide@nhs.net or 0300 303 2690, stating the postal address to which it should be sent.

Applications for this opportunity must be received by 3rd March 2020. Interviews will take place on 27th and 31st March 2020 and it is important you can be available on both these dates.

If you would like to talk to someone in more detail about the requirements of the role, please contact

Derrick Louis, Chairman on 01206 587312.