Location: London SE1

Close Date: 14/08/2020

Salary: £33,000 – £35,000

Website link for full job description: https://can-mezzanine.org.uk

Point of contact for applicants: k.ross@can-online.org.uk

Brief job description:
In this exciting role, you will work as part of CAN Mezzanine Operations and the wider CAN team across CAN Mezzanine locations to grow the business and help create an organisation committed to innovation and continuous improvement that focuses on supporting and delighting our customers.
Having a passion for customer service and finding new ways to work more effectively will enable you to assist CAN in its ambitious growth targets and ensure that CAN Mezzanine is established as the first choice for our target customer base. You will have responsibility for maximizing the business performance of CAN Mezzanine centres within your management remit to achieve strong financial performance and provide excellent customer service.

Reporting to the Director of Operations & Sales you will manage all operational aspects of CAN Mezzanine facilities & services in the buildings you manage achieving occupancy, revenue and budget targets through customer retention, sales acquisition and effective procurement and cost control.

As an enthusiastic and confident communicator, you will feel comfortable engaging with customers and writing and delivering information to a varied audience and at all levels.

The ideal candidate will be passionate about working in the Social Sector, be currently or recently have worked in an operations, facilities or business management capacity and will be excited to work within a fast paced, challenging but rewarding customer service environment.

To be considered for this role, you will need proven multi-site facilities management (FM), sales and infrastructure project management experience and be able to demonstrate good commercial and financial acumen. The ability to work using your own initiative to manage and plan your own workload and make informed decisions is essential.