Job Title: Business Improvement Manager
Location: Stratford, London
Close Date: 25/10/2017
Salary: £27,000-£30,000

Job description: Creative problem-solver? Equally comfortable analysing data and managing complex projects which drive improvements across the company? If that’s you, you might be perfect for our Business Improvement Manager role.

JOB CONTEXT Looking at, understanding and measuring what we do and designing ways of doing it better are key to the way Dot Dot Dot will grow and succeed. We’re looking for a multitalented person (creative, analytical and great at implementing) who will thrive as the owner of these areas within the business. We achieved ISO 9001 accreditation for our Quality Management System (QMS) in July 2017 (read more on why we think that’s important). Our QMS has led to the creation of several new processes which are directly linked to improvement. QMS has has also instigated a change in thinking throughout the organisation, so that we are continuously improving and we have a focus on quality and customer satisfaction. The Business Improvement Manager will contribute to Dot Dot Dot’s growth, by working across the organisation in four key ways:

• Improvement project management

• Quality Management System management

• Performance monitoring and data analysis

• CRM administration

Click here for the full job description and how to apply
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